Improving our product offering and customer service to you is important, so this page is not only for 'showing off' the positive feedback from our customers, it is also your opportunity to give us ANY kind of feedback that you think will help us improve!
To add a testimonial of your own, or to just vent, click here.
"My wife and i love Sloans.Frank who sold us our bike could not of been more nice.Yall are the best,Thank you!Jerry And Naleta Hurt."
By: Jerry Cornersville,TN
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"Jennifer was very accomodating and professional during our purchase of the Piaggio scooter. She deserves a little something extra for skipping lunch to take care of us. Everyone was very nice. I would recommend your business to anyone. "
By: Faye Jackson ,TN
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"sara broughton is awesome and takes her time to make the custemers happy the guys in sales may need to take lessons from her and not cram useless parts and assesories down customers throat for a higher commision that'll send us to other stores so give her a attagirl and a raise she diserves it she beats the guys ten to one in proffessional knowledge and courtesy"
By: Anonymous murfreesboro ,TN
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"Mr. Sloan,
I just wanted to take a moment and say thank you to Sloan's. I have purchased 2 motorcyles from Soan's over the past couple of years and the purchase experience has always been an absolute joy. As the internet manager at BMW of Nashville I am very picky about who I give my business to and Frank Poag makes that an easy choice. I hope to purchase another bike from him in the near future and I'm sure it will be as pleasurable as the first two.
More recently however, I have had the pleasure to work with Patrick in the service department. Patrick has always been very accomidating with my hectic work schedule and always gets the job done right! So I would like to express my gratitude to the service team for thier promptness, preciseness, and quality of work that they have displayed. At my dealership we always say that the sales consultant sells the first car and service sells the rest. Well you have certainly earned my future business and the business of my friends and family. Keep up the good work and thank you to Patrick to keeping me on the road!
Sincerely,
Ben Kirby
BMW of Nashville
615-477-1177"
By: Ben Smyrna,TN
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By: Chris Rockvale,TN
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By: art ,XX
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"got there an hour early 8am figure i would just wait till 9am, in a few minutes patrick shows up goes ahead and opens the service area tells me to come on in coffee is on and he will be with me in a few min,get my coffee he is ready to write my work order and its not even 8:30 all my work is done and i am gone by 9:45am seems pertty good to me, frank even stops buy to see if i need anything, no wonder i dont mind spending my money there, i will continue to do so, thanks everyone for the ideal service, mike murphy"
By: michael moss,TN
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By: Andrew Lebanon,TN
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"i think that you need to offer jobs to a younger class of people (14,15,16) years old. let them mop flores or clean bikes and windows."
By: Anonymous murfreesboro,TN
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"Bought a 05 saber april 15 of 06...40,000 miles later I'm very pleased with the bike and all the help that sloans has given me...the only thing I wish was different and sloans has no control over this is... I need a overdrive gear on the bike...it has the power to pull one and at cruise speed would be a very sweet extra...otherwise no complaints what so ever...keep up the good work ya'll.."
By: Lynn mcminnville,TN
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"Laura and I came in to see about rentals. Jennifer Lowe was very kind and helpful as she explained that rentals were not available. Laura and I were completely taken by the 2005 Venture on the sales floor and Jennifer answered all our questions and made the whole process pleasant and informative. She did not hard sell us even though she could tell we were completely taken by the bike. Henry(?) helped us determining the financing that best suited our needs and again he too was low key and answered all our questions completely. So far, we are totally enamoured with our purchase and are looking forward to lots of great rides! Thanks!"
By: Kerry Rockvale,TN
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"easiest buying experience i had ever come across "
By: patrick Pikeville,TN
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By: Anonymous smyrna,TN
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"Every time I come to the dealership I am amazed at how quick there is someone there to help me. THANK YOU "
By: Robert nashville,TN
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"Last year I purchased a 07 Honda 919, oh which I absolutely love. I was just looking around the showroom that day, with no intent on making a purchase that afternoon. I stop a young man by the name of Jamie Mitchell, and ask if he would be able to simply run some number so I could see if I could afford such a machine. He explained he would be glad to, but he was a little busy, so if I could please be patient he would be glad to assist me. Seeing the store quite busy that day I could understand him being busy. About 5 minutes went by and he came back over and talked with me about the bike, and making the purchase. He took my information and again apologized for being so busy. He turned in my paper work, and said he'd let me know something within a few moment. About 20 minutes past, keeping in mind we were still there he constantly apologized for being busy and thanked us, (me and my girlfriend) for being so patient. He came to us and said, "If you want the bike its yours, here's what the payments would be", and explained everything to me. I decided to go ahead and get the bike. We then talked to Tina, who was an absolute pleasure to work with, and got all the paperwork filled out. Both Jamie and Tina were both great to work with, which is why I referred my mother there from Indiana to purchase a Honda Silverwing, and my Roommate to purchase his Ninja. Through all this the staff at Sloan’s was nothing but friendly, courteous and made me feel right at home. I recommend everyone I can to come there and talk to Jamie. He, and Tina both are valuable assets to the Sloan’s team. I look forward to continuing my business with such a great dealership "
By: Thom Cookeville,TN
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"I have purchased two motorcycles from your location and the sales person Frank was more than informative he was very plesant. He walked me and my husband around the show room and offered any advise we needed. The two bike we purchased were just the right size for us. we have had one of them so far serviced twice at your location and the service was exceptional. We love to ride when the weather is good and look forward to upgrading our bikes soon with your store.
Thanks Sloans for the great memories we have had riding and for the wonderful service and friendly proffessionals working at your store. "
By: Tracy Murfreesboro,TN
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By: Anonymous lafayette,TN
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"Great shop...by far biggest bike shop ive been to...nice selection too.."
By: Stephen Huntsville,AL
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"Always pleased with the parts department. I recently bought a Leatt-Brace from Jason and am very pleased with it. Not to mention when I blew up my bike this year Jason and the rest of the guys helped me figure out the best way of getting it back together. Thanks...JD"
By: JD Murfreesboro,TN
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By: Nona nashville,TN
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"I just wanted to say I really enjoyed my experience with Sloan's Motorcycles. I saw a bike I like on their website and I called and spoke with Hank. I told him I would be in on the weekend. He called me Friday morning to ensure me the bike I was interested in was still there and ask if I was still interested in it. Although the Kawasaki I was interested did not fit me that well, Hank worked with me to find a bike that did fit, both me @ 6'3" and 250lbs as well as my budget.
As a new rider it was a must that the bike be delivered to my house in Nashville. I know I am not ready for highway riding yet. Sloan's was fantastic to work with and Hank, having worked with many new riders, understood and appreciated my position. I met Hank @ 8:30am and by 11am the bike was in my driveway.
Bobby Watts the parts man got a manual ordered for me and suggested a great cover for my bike. He also suggested a windscreen that I will call and order tomorrow.
My bike is a 99 Honda VT600 Shadow that I really love and enjoy riding. I appreciated Hank's willingness to work with me. He was not high pressure and didn't show any frustration (even though mine showed) with the difficulties I had finding a comfortable bike. I am looking forward to the next year with my bike and going back to purchase I bigger one, hopefully next year.
Thank you to Hank and Bobby and the guy who trailered my bike home. I truly appreciated your patience, knowledge and willingness to assist me with my bike purchase.
Mark Walter"
By: Mark Nashville,TN
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""Fine dealer with the finest service manager I have ever dealt with. A year ago I purchased a luggage from your dealership, your service manager saved the day and solved a foul up and maid everyone happy.
Last weekend I made the trip again to pick up a Trike my son in law purchased. I had a problem with the shaft drive on my royal star. The same men to the rescue; they got me in right away and on a Saturday no less!
The made enough repairs to make it 150 miles home. THANK YOU///////////. (Having drive unit repaired Tuesday.)
J W Arthur"
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By: john Hartselle,AL
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"My husband and I were riding home from a great trip down the Blue Ridge Parkway (every mile of it), Cherohala Skyway, Tail of the Dragon, etc. when the front tire of my 2003 Victory TC Deluxe went flat on the interchange from I-40 to 155 in Nashville. It was a Friday afternoon and we called and left a message. Bobby quickly called me back, Seth came to pick up the bike (after he was off work, no less) and Patrick and Darren helped us while Nathan fixed my bike. Your service department went above and beyond to make sure my bike was ready for the 1000 miles home, not only replacing the tire tube, but tightening up the drive belt and checking the rear wheel bearings. Sloan's is a top-notch place and I have let everyone I ride with know to stop by if they are ever in the Murfreesboro area. Thank you for all your help! I hope to stop by again (next time I'll ride in... no trailer).
Connie Gabrick
Lakeville, MN"
By: Connie Lakeville,MN
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By: tom hendersonville,TN
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"A great experience."
By: Neil Murfreesboro,TN
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By: Jon Nashville,TN
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By: Anonymous Smyrna,TN
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"I absolutely love the 1100 silverado Vstar I bought. Your on line accessory catalouge made it very easy to outfit the bike like I wanted. I get compliments all the time on how beautiful my bike is. I came today(04/23/07) to get my engine guards put on (they were out of stock when i bought the bike) and was in and out in less than 1 hour. I would recommend you to anyone looking to buy a bike, First timers or old salts. Your prices were reasonable, the service is first rate, Mike Simon is a GREAT salesman and had my bike ready even before my bank was. Everyone there seems to be friendly and knowledgeable and it looks like you could eat of the service dept. floor. Very reassuring when your bike needs service. Thanks for everything and I'll see you all shortly for my first 600 mile service.
Sincerely,
Bob Price "
By: Robert springfield,TN
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"I've been shopping at Sloan's since I used to ride my bicycle down to the old shop off the square to buy accessories for it ( when you sold Schwinns, Hondas, and Yamahas ). I don't ride my bicycle anymore, but I still come to Sloan's for my other 2 wheel hobby !"
By: Ron Murfreesboro,TN
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By: DON MURFREESBORO,TN
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"a real pleasure dealing with a co. that let's you know that they appreciate the customer.I was a quality control customer specialist before I retired and believe i would enjoy working for you."
By: mike mt.juliet,TN
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"The selection of bikes to choose from is second to none. The helpfulness of the sales staff, regardless to whom you have spoken with before, is outstanding. I'll be by this afternoon/evening (3-2-07) to see Hank to purchase my next bike."
By: Kevin Nashville,TN
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"keep up the good work guys. We LOVE the dinner ride! We want more events!!!!! "
By: Daniel Murfreesboro,TN
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"Hey ya'll;
I bought my Victory's 04 KINGPIN and 05 Vegas. My sales person was MIKE MCRIGHT you get it right with Mike MccRight: he is THE BEST!!
Everytime I come into Sloan's I am treated like family and well like I work there -- just plain GOOD! That to me is a 10 star dealership.
The service department knows people and bikes. The tech take the time WITH YOU if you have any question they will come out take you back and explain clearly and even point out what is wrong how they will fix it.
I love the knowledge of the sales people and the "no pushy" feeling: a laid back approach. I have to say if anyone buys from another dealer than they are just missing out on the best experience ever!
After all riding is relaxing and buying a bike should be as well and IT WAS.
Jason Howell"
By: jason antioch,TN
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"Overall happy with Sloan's. Have had minor issues that have been handled very quickly and to my satisfaction. I plan to purchase a trike in the future and expect to give my business to Sloan's. "
By: Andrew Lebanon,TN
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" I came in with my brother-in-law. He is the one that we were trying to get a bike for. Hank Sitzman was the salesmen that helped him. Just letting you know Hank was great. My brother could not get his bike because of financing problems. Hank didn't just say no we can't finace you. He told him why and how the things worked and that helped Mike understand better. Again, Thanks Hank"
By: James murfreesboro,TN
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"I HAVE PURCHASED 2 ATV AND 2 MOTORCYCLES FROM YOU SINCE 1977 AND I HAVE ALWAYS BEEN HAPPY WITH THE PRICE,QUALITY,AND SERVICE THAT YOU HAVE GIVEN ME. THERE WAS NEVER HIGH PRESSURE SALES TACTICS, JUST HELP AND ANSWERS FOR ANY QUESTIONS THAT I HAD. I WILL DEFINETLY KEEP YOU IN MIND WHEN I DECIDE TO MAKE ANOTHER PURCHASE. KEEP UP THE GOOD WORK WITH THE CUSTOMER FIRST. "
By: HERSCHEL SMYRNA,TN
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"I enjoyed my experience at Sloans when I purchased my new Suzuki S83. Derrick was very knowledgeable and friendly. Although, I didnt do to good on the poker run (hat) i met everyone and they were all friendly. I had a set of bags installed on the bike which I purchased from Sloan's and that experience was OK too. If I can only get my bike back down to have the spoke rims true'd everything would be great. Ronald W. Trail"
"Your new website looks great! Very informative, professional, and easy to navigate. Keep up the good work.
Give my best to the whole crew at Sloan's.
Rick"
By: Rick Murfreesboro,UT
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"VERY GOOD OVERALL "
By: MICHAEL TOWN CREEK,AL
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"Curt, I want you to know how much I appreciate the support Sloan's cycle has given me over the past years. Jason Inman has went out of his way to help with the race program. Without the involvement of companies like sloans and the efforts of people like Jason racing would not be as enjoyable. Thanks again. "
By: Phillip Altamont,TN
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"Frank Poag is the best! He treats me like a friend every time I stop in. I have recommended your dealership to several people who expressed an interest in purchasing a motorcycle. My wife and I always stop by every time we are in Murfreesboro because the showroom is so beautiful."
By: James Smithville,TN
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"Excellent buying experience.
Large inventory to choose from.
Demo ride course was very helpful.
Sales person very knowledgible.
Calender Activites are fun!"